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T-Mobile people
Your personalized interview prep and upskilling coach for the age of AI
…or type any role or company
Career Readiness
Roles at T-Mobile
Socratify's Learning Loop
Skills-based. Curated. Adaptive.
Close your skill gaps
Track progress on your skill profile and achieve your career goals in the age of AI
Network Economics
PractitionerSubscriber Lifecycle
PractitionerClick to expand
Deeply Researched
Every session is built around news, trends, earnings calls, and ideas shaping your profession today
No questions available
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Interview Simulations
Mock interviews with sharp, realistic AI interviewer personas, interactives and exhibits
Framework
Main Branch
Is the pricing/plan mix eroding per-subscriber value?
Level 1
Are subscribers shifting to lower-tier plans?
Level 2
Unlimited Essential plan adoption: 58% of new subs vs. 34% a year ago
Level 2
Premium plan share dropped from 41% to 27% of subscriber base
Level 1
Are promotional discounts compressing realized ARPU?
Level 2
Average promotional credit: $8.40/mo per new sub (up from $5.10)
Level 2
Promo duration extended from 12 to 24 months to match competitor offers
Main Branch
Is churn quality declining — losing high-value subscribers?
Level 1
Which segments are churning disproportionately?
Level 2
Family plan churn: 0.62% (stable); single-line premium churn: 1.34% (up 45%)
Level 2
Top-decile ARPU subscribers churning at 2.1x average rate
Level 1
Are competitors pulling high-value subs?
Level 2
Port-out to competitor fixed wireless: 38% of churned premium subs
Main Branch
Are ancillary revenue streams underperforming?
Level 1
Are add-on and device protection attach rates declining?
Level 2
Device protection attach rate: 52% (down from 64%)
Level 2
Add-on service revenue per sub: $3.20/mo (down 22% YoY)
Level 1
Is 5G monetization lagging expectations?
Level 2
5G premium uplift: only $2.80/mo vs. planned $8/mo at launch
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Sharpen Your Judgment
Get pressure-tested on which problems matter, which questions to ask, and how to prioritize
Churn is rising — I'd invest in a retention program.
Thinking
AssessUser jumps to solution without diagnosing root cause
LocateMissing: churn segmentation, cohort analysis, CAC vs LTV comparison
DecidePush back — force hypothesis-driven diagnosis before solutioning
That treats the symptom. What would tell you *why* they're leaving — and whether retention is even the right lever?
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Tailored Debriefs
Know exactly where you stand on every skill that matters — after every session
Network Economics
Distinctive
Subscriber Lifecycle
Strong
Spectrum Strategy
Meeting Bar
Convergence Planning
Strong
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